Privacy Policy
At CultivateIQ, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you use our agricultural forecasting platform.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:
- Name, email address, and contact information
- Business information including farm location and size
- Agricultural data including crop types and yields
- Payment and billing information
- Communications between you and CultivateIQ
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Provide personalized forecasts and recommendations
- Monitor and analyze trends and usage
- Detect and prevent fraudulent transactions
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:
- With your consent or at your direction
- With service providers who assist in our operations
- To comply with legal obligations
- To protect rights, privacy, safety, or property
- In connection with a business transaction such as a merger or acquisition
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Employee training on data protection
5. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need to retain your information, we will securely delete or anonymize it.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information
- Object to or restrict certain processing
- Data portability where applicable
- Withdraw consent where processing is based on consent
7. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
8. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
9. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Last updated: July 29, 2025